I received my first product from Chella from my Ipsy bag a couple months ago. I really loved the eyebrow clear gel so much I came on the website to see other products. I purchased the eyebrow highlighter in Ivory (love) and also purchased myself another thing of the eyebrow clear gel. Loved customer service when I had a question, loved the fact for my first order I got a discount and a full size sample of the Ravishing Red lipstick pencil (awesome moisture a little to bright for me though so very unfortunate that I can't use it, and really try the eyebrow highlighter. It's one of the best products I've used in a long time. To some yes it may seem a bit expensive for some of the products but they are totally worth it!!!