Face Atelier Ultra Foundation
Returns & Exchanges
- Return Un-used Makeup
- Return Used Makeup
- How to Mail your Returns
- Exchange Damaged or Melted Items
- Packages Returned to Us
- Return Just Cases
- Return ZUCA Cases
Samples are non-refundable and non-exchangeable.
We gladly offer exchanges on unused product at no charge. You will be charged only for shipping the exchange to you. Return the item within 30 days of receipt with the original invoice. We will credit your store account. You can reorder the item you want as soon as we receive the returned item.
Return Un-Used Makeup:
We will happily issue a store credit or refund for your unused product. We do not refund shipping charges.
We do not offer refunds on used products. We will issue you a store credit if you return the item within 30 days of receipt. We do not cover shipping costs on a used returned item. There is a 10 item per year/per customer limit on used cosmetic returns.
Return items in the original packing if possible. Please pack your items carefully.
Please put your invoice number on the outside of your package so we may properly credit your account.
Send an email to email@example.com or call us at (214) 302-0290 for an RMA number and further instructions.
- Mail to:
We recommend mailing with delivery confirmation to ensure the item gets back to us.
If you receive a damaged or melted item please let us know. Email firstname.lastname@example.org. We will send you a return label. We do not offer refunds on damaged or melted items; we will however make sure you get what you ordered in excellent condition. If you wish to exchange a damaged item for a different item or another color you will need to return the item, we will issue you a store credit. You may use this store credit at any time, store credits are not redeemable for cash and you will not receive a refund on your credit card or PayPal account.
Packages returned for a bad address:
If the postal service returns your package to us because you gave an incorrect address, your order will be placed back into inventory, you will receive a store credit minus shipping charges. You will be notified by email and will need to place your order again with the correct address.
Packages returned to us because they were not picked up:
If your package is sent “signature confirmation” and you fail to pick it up at the post office within 2 weeks, the package will be returned to us. We will put the items back into inventory; we will credit your store account minus shipping charges. We are sorry we cannot offer you a refund; you will be given a store credit that you may use at anytime to repurchase your items. Filing a chargeback in these cases will result in a $25.00 chargeback fee that will be deducted from your store credit, if there is not enough money in your store account to cover the fees your account will be frozen until the fees are paid.
Packages returned to us because the post office made an error:
Once in a while the post office will return a package to us as “undeliverable” through no fault of your own. If this is the case we will make sure you get your package without extra shipping fees, we will refund express or priority charges if you paid for your package to go Express or Priority.
We allow returns of unused units (in as new condition) within 15 days of delivery. A Return
Merchant Authorization Number (RMA#) must be requested from Camera Ready Cosmetics before items may be shipped back. Place the RMA# on the outside of the box, adjacent or on the shipping label. The RMA# is valid for 15 days.
Items must be returned to:
Just Case USA Inc.
Attn: Return Dept.
1918 Central Ave
South El Monte, CA 91733
- It is your responsibility to ensure that shipments are returned to receive proper credit.
- Buyer is responsible for return shipping. We do not accept COD parcels.
- All non‐defective items returned are subject to a 20% restocking fee. If during the inspection process, it is discovered that significant parts are missing, those pieces will be itemized and possibly deducted from the credit.
- Merchandise will be refunded at original invoice price less freight, handling charges and restocking fees. Restocking fee can be waived if merchandise is returned for credit on account.
- Merchandise must be returned in original manufacturer box with enclosed documentation. No returns or credit request accepted after 30 days of invoice/ship date.
Return ZUCA Cases
If you are not completely satisfied with your purchase, you may send the unused product back to us for a refund by following these simple steps:
1. Call CRC Makeup at (214) 302-0290 for an RMA form. This way we will be ready to apply the credit to your credit card in a timely manner.
2. Please write the RMA Number provided to you by one of our customer service representative on the outside of the box.
3. Ship the new and unused product in its original packaging to:
320 S. Milpitas Blvd.
Milpitas, CA 95035
You will have to pay for the shipping cost and should use a traceable shipping method such as FedEx or UPS.
4. Once Zuca receives your package, we will credit you for the cost of the product only.
Please note: Zuca may choose to reject the delivery of your package if you don't have an RMA Number; restocking fee may apply.
Ultra Foundation, the heart and soul of FACE atelier and the star of the line, is an innovative approach to foundation that allows you to be in control. It’s a highly pigmented, long-lasting innovative foundation that provides buildable coverage with a natural satin finish. Silicone-based Ultra Foundation is sheer enough for younger women, yet can meet the needs of anyone that requires more coverage. It’s an out-standing performer on mature, troubled or sensitive skin. Due to its unique blend of silicones in the formulation, Ultra Foundation forms a delicate, lightweight and flexible second skin with a natural breathing ability.
No primer needed! It's built into Ultra Foundation, thanks to the super sophisticated, silicone-based formula. Another bonus - it sets without powder, preserving the youthful, dewy finish and has soft-focus properties that diminish the look of fine lines and wrinkles.
- Porcelain: Cool-Light Complexion-Yellow Undertone
- Ivory: Warm-Light Complexion-Yellow Undertone
- Wheat: Cool-Light Complexion-Yellow Undertone
- Sand: Warm-Medium Complexion-Yellow Undertone
- Sepia: Cool-Medium Complexion-Yellow Undertone
- Honey: Warm-Light/Medium Olive Complexion-Yellow Undertone
- Tan: Warm-Medium/Dark Olive Complexion-Yellow Undertone
- Caramel: Warm-Dark Olive Complexion-Yellow Undertone
- Toffee: Women of Color-Red/Brown Undertones
- Cocoa: Women of Color-Light Caramel-Yellow/Green Undertones
- Mink: Women of Color-Dark Caramel-Yellow/Red Undertones
- Sable: Women of Color-Rich Brown-Yellow/Green Undertones
- Zero Minus: Adjuster-White-Lighten
- Zero Plus: Adjuster-Women of Color-Complex Brown-Contour-Yellow/Red Undertones
- Zero Plus Plus: Adjuster-Black Brown-Blue/Black Undertones
- Heat: Adjuster-Mango Red-Warm Shades-Orange/Red Undertones
**Please Note: CRC Makeup takes every measure to ensure an accurate representation of the product's color, though we cannot compensate for the viewer's monitor or color settings. Actual product color may vary.
Camera Ready Cosmetics is one of the largest authorized dealers of FACE Atelier in the USA!
Because of Ultra Foundation’s ultra-concentrated pigment level, a little goes a long way and it easily builds from sheer to full coverage. It’s a light-weight emulsion that perfects skin tones and floats on the skin and can also be used to custom tint a moisturizer.
The silicones in Ultra Foundation's top-secret formulation create an optical blurring effect that diminishes the look of fine lines and wrinkles, creating the illusion of a smoother, more uniform skin with a naturally dewy finish. No wonder it's the foundation of choice for stars like Kelly Clarkson and Lady Gaga!
It’s worth repeating that thanks to Ultra Foundation’s silicone-based formula, no primer is needed. And it’s the perfect primer for eyes and lips.
Ultra Foundation’s oil-free formula hydrates skin and does not require powder for setting. Not having to powder means you can preserve your skin’s dewy finish. Powdering often accentuates the look of fine lines or wrinkles and every makeup artist knows that’s aging!
The silicones in the formula ensure a long lasting, moisture, heat and oil-resistant finish that doesn’t crack, settle or fade. That’s because the silicone molecule is bigger than human pore, enabling it to float on the skin without settling into pores, fine lines or wrinkles. It also has soft focus properties that create optical blurring, diminishing the appearance of fine lines and gives the illusion of smoother, more uniform skin. Ultra Foundation stands up in the most humid and dry environments.
Why no SPF? It's no secret to pro makeup artists that products with SPF flash white. Ultra Foundation is THE product of choice if you're anywhere near a camera. More importantly, SPF isn’t effective in cosmetics! We urge you to find a good sunscreen and use as directed.
Dermatologists report that a silicone-based foundation is the ideal makeup for rosacea, in part because of the silicone in the formula creates skin-barrier protection. Shades 1 – 8 are yellow-based, and will cancel out much of the red caused by rosacea or other skin conditions.
Cylcomethicone l Cetyl Dimethicone - Silicones are derived from silica that is derived from quartz, the second most naturally occurring mineral on earth. They impart emolliency and significantly enhance a product’s lifespan and effectiveness. They create a soft, smooth product that is pleasant to apply and, in the case of cyclomethicone, impart a unique skin feel. Silicones are naturally water resistant while absorbing sebum (the oily substance produced by certain glands in the skin), thus reducing skin shine. Their molecules are larger than human pores, preventing them from settling into them upon application. The unique molecular structure of silicones (larger molecules with wider spaces between each molecule) allows them to form a breathable and protective barrier between skin and the product. They also have unique healing and protecting properties. Silicones ensure an even application of other ingredients and leave behind a silky, almost imperceptible feel that noticeably enhances the skin's texture and appearance.
Glycerin - present in all natural lipids, it’s a humectant that helps prevent dryness and scaling. When combined with other emollients like silicones, it moisturizes while helping skin heal, reduce associated skin conditions as well as enhance the skin’s natural protection. It also helps skin cells mature properly and may heal wounds more quickly.
Not ready for the full size? Order samples here.
Size: 0.68fl.oz / 20ml.
Shake well before using (silicone is lighter than pigment) and apply with Foundation brush to ensure smooth and hygienic application. Use sparingly on moisturized skin as a little goes a long way!
Start in the T-zone and work your way out, patting it onto the skin – no long swipes. The pros call this “stippling.” It has a longer drying time so it moves for quite a while. Reapply for more coverage before you reach for a concealer.
If you’ve oily skin, moisturize lightly and use Ultra Matte before application or mix into Ultra Foundation. You can also use it throughout the day - and night - to keep your oily skin under control.
Ultra Foundation shades 1 - 8 have yellow undertones. If a lighter shade appears pink, it means that it’s the wrong shade.
Use innovative Ultra Foundation Heat to warm up foundations or as the perfect liquid blush for darker skins. Dab a touch of Heat on hyper-pigmentation around the hairline, mouth and chin on richer skins. Then watch it disappear!
Mix with your face cream to create a custom tinted moisturizer.
You can use Ultra Foundation corrector shades Zero Minus, Zero Plus or Zero Plus Plus before applying foundation to highlight and contour.
PRO ALERT – Ultra Foundation is the only foundation you need in the your kit. It gives the skin a finish that's red carpet, paparazzi and film-ready. And Ultra Air allows you to use Ultra Foundation in your airbrush, eliminating the need for two foundations in your kit. Yippee!
BRIDAL ALERT - Ultra Foundation's long-lasting finish will ensure that you're picture perfect and camera ready all day and night long. It's impervious to tears - no streaking! - making it THE foundation for brides of any age and race.
Cyclomethicone, Water, Glycerin, Aluminum Starch Octenylsuccinate, Polyglyceryl-4 Isostearate, Cetyl PEG/PPG-10/1 Dimethicone, Hexyl Laurate, Cetyl Dimethicone Copolyol, Polyglyceryl-3 Diisostearate, Quaternium-18 Hectorite, Propylene Carbonate, Cellulose Gum, Nylon 12, Tribehenin, Lauroyl Lysine, Tristearin, Phenoxyethanol, Methylparaben, Propylparaben. May Also Contain: Ci77891/Titanium Dioxide, Ci77492, Ci77491, Ci77499/Iron Oxides, Mica, Ci77019
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