Contact Us


To comply with local government orders and to keep our employees safe, we have heavily restricted operations. Our customer service team remains committed to serving you. We apologize in advance for delays. Our team will reply as soon as possible.


Live Chat with a Makeup Artist:

Chat with a knowledgeable makeup artist LIVE during business hours. You may access live chat from the tab at the bottom-right corner of the website.

Live Chat is available during the following times:

Monday-Friday: 8am-8pm CST 

Saturday: 11am-7pm CST

Chat is off on Sundays.

Customer support will be closed on certain holidays including Thanksgiving and Christmas.

Customer Service:

If chat is unavailable, you can email us by using the links below.

If you want to speak directly with our Customer Service, you give us a call at (214) 302-0290. Calls are returned within 24 hours.


Email Us:

For order-related issues, including tracking info or order statuses or questions, please email Customer Service at Please include your Order Number.

For career opportunities, please email